Security and Privacy
Last updated
Last updated
Ensuring the safety and security of both the data and the users is paramount when interacting with MedQCare. This section elucidates best practices and necessary details about how your data is treated within the system.
1. Data Encryption: All data, both in transit and at rest, is encrypted. This ensures that any data shared or stored within MedQCare is protected against unauthorized access or breaches.
2. Secure Login: For user protection, we encourage the utilization a two-factor authentication system. After entering your password, you'll receive a unique code via your registered mobile or email which must be inputted to gain access.
3. Data Retention: Medical data is retained in line with international healthcare standards and local Indonesian government regulations. We ensure data is available when you need it and safeguarded continuously.
4. Data Backup: Regular backups are conducted to prevent any data loss. In case of any system failures or disruptions, your data remains intact and can be restored promptly.
5. Privacy Policies: We're committed to protecting the privacy of both clinics and patients. Personal data, such as names, addresses, and medical histories, are stored confidentially and are not shared with unauthorized third parties. For a detailed overview of how data is collected, used, and stored, you can review our comprehensive Privacy Policy.
6. Regular Software Updates: MedQCare is updated regularly, ensuring that the latest security measures are in place. It’s essential to ensure your software is up-to-date to benefit from the latest protection features.
7. Role-based Access: Access to sensitive information within MedQCare is limited based on roles. Not all personnel can access all data, ensuring that only the relevant individuals get the necessary data access.
8. Patient Confidentiality: Keeping patient information confidential is a core tenet of MedQCare. Any sharing of patient data, even within the system, requires proper authorization from the patient or their legal representative.
Regular Updates: Always ensure that the MedQCare software and any associated software or systems are up-to-date. This includes updating your browser, OS, and any plugins or extensions that the software might rely on. Updates often contain crucial security patches.
Password Protection: Ensure that passwords are strong, unique, and changed regularly. Avoid sharing passwords, even with trusted colleagues. Regularly update your passwords, ensuring they are strong by using a combination of letters, numbers, and symbols.
Multi-factor Authentication: Where possible, enable multi-factor authentication for added security.
Log Out: Always log out from the MedQCare system when not in use, especially on shared or public computers.
Avoid Public Networks: Avoid accessing MedQCare from public or unsecured Wi-Fi networks, as these can be more susceptible to eavesdropping or attacks.
Report Suspicious Activities: If you notice any irregularities or suspect any breaches, report immediately to .
Prioritizing safety and privacy ensures that MedQCare remains a trusted and reliable tool for all its users. Always stay informed and practice the recommended safety guidelines. For detailed information about our data handling, storage, and other privacy practices, please refer to our comprehensive Privacy Policy and Data Handling Agreement.