MedQCare User Guide
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  • Introduction
    • Introducing MedQCare
    • Overview
    • User Interface
  • Guide: Clinic App
    • MedQCare Clinic Portal
    • Initial Setup
      • Add New Clinic or Branch
      • Edit / Update Profile
    • Front Office Tasks
      • Create Service Package
      • Patient Journey
      • Company Event
      • Sending Results
    • Doctor
      • Patient Queue
      • Examination Page
    • Service
    • Lab / MCU Personnel
    • Admission Menu
      • Registration
        • Registration Layanan
        • Registration Doctor
    • Antrian Pasien
      • Dokter - Antrian Pasien
    • EMR
    • Pembayaran & Laporan
      • Pembayaran
      • Laporan Transaksi
      • Pembayaran & Laporan Layanan
    • Finance
      • Laporan Transaksi
      • Daftar Tagihan
      • Invoice
    • Master Data
      • Master Pasien
      • Master Dokter
      • Master Treatment
      • Master Paket Layanan
      • Master Radiologi
      • Master Farmasi
      • Master Data Laboratorium
      • Master Asuransi
    • Setting
      • Profile
      • User
      • Others
        • Price Config
        • Bank Account
  • Guide: Company App
    • MedQCare Corporate Portal
    • Employee Services
      • Adding Employee Data
      • Event Booking
      • Event Result
    • Provider Management
      • Adding Partner Provider
  • Guide: Patient Mobile App
    • Mobile App Download Link
    • Appointment Booking
    • Queueing
    • Medical Resume
    • ePrescription and Letters
    • Bill and Payment
    • Medication Reminder
  • Additional Information
    • Troubleshooting & FAQ
    • Technical Requirements
    • Software Integrations & Plugins
    • Security and Privacy
    • ℹ️Privacy Policy
    • ℹ️Terms and Conditions
    • Glossary
    • Contact and Support
    • Conclusion and Acknowledgements
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  1. Additional Information

Technical Requirements

For the best experience with MedQCare, it's essential that your system aligns with these technical standards:

1. Supported Browsers:

  • Google Chrome (Version 125 and above)

  • Mozilla Firefox (Version 125 and above)

  • Safari (Version 15 and above)

  • Microsoft Edge (Version 125 and above)

Note: It's always recommended to use the latest versions of browsers for enhanced security and performance.

2. Hardware (Client PC) Prerequisites:

  • Processor: 1 GHz or faster.

  • RAM: Minimum 2 GB.

  • Free Hard Disk Space: At least 10 GB.

  • Display: 1366 x 768 screen resolution or higher.

3. Software Prerequisites:

  • Ensure JavaScript is enabled on your browser.

  • Cookies should be enabled for session continuity.

  • PDF Reader to view and download certain types of documents.

4. Network:

  • A stable high-speed internet connection is essential. Recommended speed: 10 Mbps or higher.

5. Login Credentials & Registration:

  • To access MedQCare, you'll require specific login credentials, typically provided by your system administrator.

  • First-time users may need to follow a registration process, which includes verifying your official email and setting up a password.

6. Mobile App Compatibility:

  • Android: Version 12.0 and above.

Tips for Optimal Performance:

  • Regularly clear browser cache and cookies.

  • Limit the number of open tabs in your browser while using MedQCare.

  • Ensure you're not downloading or streaming large files simultaneously, as it can affect the software's responsiveness.

By aligning with these requirements, you'll harness MedQCare's features seamlessly, ensuring efficient clinical and administrative management.

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Last updated 11 months ago